Privacy Policy

Last updated: August 11, 2026

Dtour LLC ("we," "us," or "our") operates https://dtourllc.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or rent a vehicle through our services. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you book a vehicle or contact us, we may collect:

• Full name and date of birth
• Driver's license number and state of issuance
• Phone number and email address
• Mailing address and billing address
• Payment information (processed securely via Stripe; we do not store full card numbers)
• Rental preferences and booking details

Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website (how you found us)
• General geographic location (city/state level)
• Device information (mobile vs. desktop, screen size)

2. How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle rental bookings
• Verify your identity and driver's license
• Communicate with you about your reservation, pickup, and return
• Process payments securely through our payment processor (Stripe)
• Send service updates, promotions, or important notices (you may opt out at any time)
• Respond to customer inquiries and provide support
• Improve our website, services, and customer experience
• Comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze Site traffic. We may use third-party analytics tools (such as Google Analytics) to help us understand how visitors use our Site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features.

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Payment processors (Stripe) to complete transactions
• Booking platform providers (WheelbasePro, Turo) to manage reservations
• Insurance providers for vehicle rental coverage
• Analytics providers (Google) to understand Site usage
• Legal authorities when required by law or to protect our rights

5. Data Security

We take reasonable measures to protect your personal information using physical, electronic, and procedural safeguards. Payment information is processed through Stripe, which is PCI-DSS compliant. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records and driver's license information may be retained for up to 7 years for insurance and liability purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at dtourllc@gmail.com or 954-907-2089.

8. Children's Privacy

Our services are not directed to individuals under 21 (rental age requirement) or under 18 (general). We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us for removal.

9. Third-Party Links

Our Site may contain links to third-party websites (WheelbasePro, Turo, Stripe, social media). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Dtour LLC
• 1515 N University Dr, Suite 221, Coral Springs, FL 33071
• Phone: 954-907-2089
• Email: dtourllc@gmail.com
• Website: https://dtourllc.com

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